PURPLE LEAF Caesar Outdoor Louvered Pergola Patio Sun Shade Shelter with Adjustable Hardtop Patio Pergola Gray Frame White Roof
we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.
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● Modern & Clean Style: A modern outdoor pergola with a special and handcrafted design featuring smooth curves and clean lines while concealing any fixings. This ideal addition to your outdoor space will captivate your senses with a sleek appearance.
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● Independent Adjustable Roof: With two rows of individually controlled louvered roofs, you can enjoy up to 120-310 square feet of shade while still being able to bask in the sun or gaze at the stars with this patio pergola.
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● Full Aluminum Frames and Louvers: Constructed with high-quality aluminum, the Purple Leaf pergola is built to withstand the test of time. With a weatherproof aluminum louvers, it create an optimal environment by shielding your outdoor space from heavy rain, snow, and other harsh elements.
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● Hidden Drainage System: Effortlessly manage water accumulation with the hidden drainage of this aluminum pergola. Designed to efficiently and invisibly whisk water away, this innovative system prevents pooling and ensures a clean and dry environment for your outdoor space.
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● Exceptional Load-bearing Capacity: Anchored firmly to the floor, this pergola can effortlessly withstand wind speeds of 40-70 mph and snow accumulation of up to 2.4 inches. With an impressive static pressure test rating of 66 lbs/㎡, designed to endure heavy snow and challenging weather condition.
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· Assembly instructions and necessary hardware are included. No special rivets, additional materials or welds are required for assembly. Recommend 2-3 people to install. Important: Check HOA approval before purchasing – many associations regulate louvered pergolas. PURPLE LEAF doesn’t offer installation service. Furniture NOT INCLUDED!
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· In the case of high winds, snow or other extreme weather conditions, please open the louvers and raise or remove any shade screen accessories that have been installed to avoid potential damage to your pergola.
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Please feel free to contact us if you have further questions! Email address: purpleleafservice2@gmail.com
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We usually ship items within 24 – 48 hours after confirmed payment. (in business days)
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In general, we ship via Fedex or UPS, average transit time is about 7 – 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed.
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In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.
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All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees.
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In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States.
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We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses.
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We’ll send you the delivery time by email. For any further information, please feel free to contact us: purpleleafservice2@gmail.com
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If you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed.
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Keep in mind:
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When you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised:
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We process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we’ll process and ship the order the next business day. We do not deliver on Sundays or holidays.
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With the surge in demand from shipping companies in the US due to high demand and COVID-19, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays.
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Dear customers
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we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.
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30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse：3495 DONALD LEE HOLLOWELL PKWY, STE116, ATLANTA GA, 30331 USA.
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If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer’s responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
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The customers should pay for actual cost of return shipping because of their remorse. But don’t need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars.
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Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.
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If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge.
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Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.
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(2) Arrived damage
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If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund.
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If your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can’t repair it by yourself or the local technique person, and we will send a new item with you or a full refund.
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When you received the product that doesn’t work, you can ask our customer service for help, we’ll give you the related technical reply; if it doesn’t work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation.
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If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you.
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Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.
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Product size: 10' x 12', 10' x 14', 11' x 18', 11' x 21'(+Free Gift), 11' x 23'(+Free Gift), 11' x 28'(+Free Gift).
we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.
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10'x12' - 11'x28'
A modern outdoor pergola with a special and handcrafted design featuring smooth curves and clean lines while concealing any fixings. This ideal addition to your outdoor space will captivate your senses with a sleek appearance.
With two rows of individually controlled louvered roofs, you can enjoy up to 120-310 square feet of shade while still being able to bask in the sun or gaze at the stars with this patio pergola.
we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.
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Standard processing is estimated at 3–5 business days, followed by 5–8 business days in transit, for an estimated 8–13 business days total. Product-specific freight and destination exceptions must be confirmed before ordering.
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Use the Contact Us page or call +1 760-493-1017 for product and order assistance.
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