Commercial & outdoor kitchen specialists

Shipping Information

Delivery at a glance

We provide straightforward time estimates so you can plan for order processing and ground transit.

1

Order received

You receive an order confirmation at the email address entered during checkout.

2

Processing

Allow 3โ€“5 business days for review, preparation, packaging, and shipment handoff.

3

Transit

After carrier handoff, estimated transit time is 5โ€“8 business days.

4

Estimated delivery

The combined estimate is 8โ€“13 business days, excluding weekends and applicable holidays.

Tracking your order

Tracking information is sent when your shipment is prepared or transferred to the carrier. It may take time for the first carrier scan to appear. Visit Track Your Order with your order details for current information.

Help with a shipment

For address, tracking, delay, damage, or delivery questions, email [email protected] and include your order number. For complete terms, review our Shipping Policy.