MANUFACTURER WARRANTY
A pergola is a long-term investment in your home. That's why we stand behind our products with comprehensive warranty coverage, giving you added confidence and peace of mind throughout ownership.
purple-leaf-louvered-pergola-modern-champagne-pergola-with-adjustable-roof-for-deck-backyard-garden
A pergola is a long-term investment in your home. That's why we stand behind our products with comprehensive warranty coverage, giving you added confidence and peace of mind throughout ownership.
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● Concealed Drainage System: Rainwater is channeled through widened corner columns for even distribution — no leaks, even on uneven ground.
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● Premium Powder-Coated Aluminum: Built with 1.5 mm thick columns that resist rust, peeling, and fading through all seasons.
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● Reinforced Crossbeam: Upgraded to 4.33″ × 4.33″ dimensions, rated to withstand wind speeds up to 72 mph.
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● 2 Independent Adjustable Louvers: Rotate each panel 0°–90° to control shade or let the sun in — on your terms.
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● Versatile Fit: Designed for decks, gardens, and yards. All hardware included — no special tools, rivets, or welds required.
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· We recommend 2-3 people for assembly. Furniture not included. In high winds or heavy snow, open the louvers and remove shade screen accessories to prevent damage.
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Check HOA approval before purchasing — many associations regulate louvered pergola structures.
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Integrated Drainage System
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Rainwater flows through built-in channels to each column base, then drains out through notches at the bottom — no pooling, no leaks.
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High-Load Crossbeams
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Withstands wind speeds up to 72 mph when fully secured with expansion screws on a hardened surface.
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4.33″ × 4.33″ Pre-Drilled Anchor Poles
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Pre-drilled holes make installation straightforward, with built-in stability for windy conditions.
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For more than a decade, PURPLE LEAF has focused on one thing — creating premium outdoor shade solutions that help families enjoy their backyards in comfort and style. From design and engineering to manufacturing and customer support, we continuously refine every detail to deliver durable, functional, and beautiful outdoor structures that stand the test of time.
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More than 10,000 homeowners across the United States have chosen PURPLE LEAF to transform their outdoor spaces. From Texas and California to Florida and beyond, our customers share real experiences, installation photos, and backyard transformations that showcase how our louvered pergolas perform in different climates and seasons.
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Read what real customers are saying →
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A pergola is a long-term investment in your home. That’s why we stand behind our products with comprehensive warranty coverage, giving you added confidence and peace of mind throughout ownership.
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We coordinate the shipping process from start to finish, including freight handling and delivery arrangements. You’ll receive tracking updates throughout the journey so you always know the status of your order.
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If your product arrives with shipping damage or verified manufacturing defects, our support team will work quickly to provide replacement parts, a replacement product, or an appropriate resolution based on the situation.
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From detailed assembly manuals to step-by-step installation videos, we provide the resources you need for a successful installation. Need extra help? Our team can also recommend professional third-party installation partners in many regions.
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Choose professional third-party assembly services →
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After-sales support originates from the same location as your order. When purchasing a large louvered pergola, your biggest concern often isn’t the product itself — it’s: “If a screw is missing or a corner gets dinged, how long will it take to resolve?”
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Over the past two years, hundreds of customers have encountered minor shipping scuffs, missing parts, or cracked handles. The reason they consistently left 5-star reviews was the same: “Purple Leaf sent replacement parts in just a few days.”
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U.S. West (California) – Replacement parts delivered in as little as 2–3 days.
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U.S. East (New Jersey + Pennsylvania) – Covering New York, Philadelphia, Boston; no transoceanic shipping.
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U.S. South (Georgia + Texas) – Serving the Southeast and Gulf Coast.
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Questions before or after your purchase? Our dedicated team helps with product selection, installation guidance, replacement parts, warranty inquiries, and after-sales service. Most inquiries receive a response within 24 business hours.
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Replacement parts ship promptly from our U.S.-based warehouses, often reaching you within 3–4 business days. With our commitment to responsive service, you can enjoy your outdoor space with complete peace of mind.
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10’×13′ – 12’×24′
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10’×12′ – 14’×24′
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10’×12′ – 14’×24′
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10’×12′ – 13’×25′
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Processing & Delivery Time
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Orders ship within 24–48 business hours of confirmed payment. We ship via FedEx or UPS — average transit time is 7–10 business days. In rare cases (extreme weather, peak season, etc.), shipment may be delayed.
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Free Shipping
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All orders ship free within the contiguous United States — no handling fees or hidden charges. We do not ship to Alaska, Hawaii, US territories (e.g. Puerto Rico), P.O. boxes, or APO/FPO addresses.
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Tracking
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A tracking number will be emailed once your order ships. Tracking may take up to 48 hours to update. Once an item leaves our warehouse, orders cannot be cancelled or modified. Contact us at purpleleafservice2@gmail.com for any shipping questions.
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Damaged or Defective Items
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Please inspect your package upon arrival. If anything is damaged or defective:
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1. Photograph the damage clearly.
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2. Email us at purpleleafservice2@gmail.com with your order number and photos.
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3. Keep all original packaging until your case is fully resolved — discarding it may affect your return eligibility.
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Additional Notes
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We process orders Monday–Friday, excluding holidays. Orders placed after business hours are processed the next business day. We do not deliver on Sundays or holidays.
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Our Commitment
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Every Purple Leaf product passes strict quality control before it ships. Our warranty is here to give you complete peace of mind.
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1. Returns Accepted
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30-day unconditional refund for unopened & unused items. Return address: 3495 Donald Lee Hollowell Pkwy, Suite 116, Atlanta, GA 30331, USA.
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If you’re not satisfied within 30 days of receiving your order, contact us to arrange a return. Return shipping is the buyer’s responsibility for change-of-mind returns. No restocking fee. Items must be returned in original, unopened packaging to qualify for a full refund.
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If the box has been opened, please contact us with photos first — we’ll confirm whether a return can be supported and advise on any applicable restocking charge.
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2. Non-Returnable Cases
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(1) Damage caused by misuse, collision, negligence, or unauthorized repair is not covered.
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(2) Damaged upon arrival — Report within 7 days with photos or video. We’ll issue a full refund after review.
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(3) Missing parts — We’ll send replacement parts or issue a partial refund. If the missing part makes the product unusable and cannot be repaired locally, we’ll send a full replacement or refund.
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(4) Item doesn’t work — Contact us for technical support. If the issue can’t be resolved, you may request a refund. If you’re able to repair it locally, we’ll provide compensation.
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(5) Wrong item received — Contact us within 7 days with photos. We’ll send the correct item immediately.
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3. How to Start a Return
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(1) Email purpleleafservice2@gmail.com to receive a return shipping label. Include your order number, photos or video, and original packaging confirmation.
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(2) Pack the item securely with all accessories in original condition. Attach the provided return label and ship to the address we confirm with you.
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(3) Return address: 3495 Donald Lee Hollowell Pkwy, Suite 116, Atlanta, GA 30331, USA.
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4. Refund Timeline
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(1) PayPal — refunds process within 24 hours.
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(2) Credit card — refunds appear within 7–14 business days, depending on your card issuer.
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Note: Product pricing may fluctuate with market costs. We do not refund price differences after purchase.
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With adjustable louvers, dual-zone shade control, and easy light adjustment, you can create a space that works for sunny days, rainy afternoons, and everything in between.nMore shade. More comfort. More time outside with the ones you love. 🤍nMade for little adventures and family moments, season after season. ✨
Rainwater flows through built-in channels to each column base, then drains out through notches at the bottom — no pooling, no leaks.
Rainwater is channeled through widened corner columns for even distribution — no leaks, even on uneven ground.
Built with 1.5 mm thick columns that resist rust, peeling, and fading through all seasons.
Upgraded to 4.33″ × 4.33″ dimensions, rated to withstand wind speeds up to 72 mph.
Rotate each panel 0°–90° to control shade or let the sun in — on your terms.
A pergola is a long-term investment in your home. That's why we stand behind our products with comprehensive warranty coverage, giving you added confidence and peace of mind throughout ownership.
Commercial-equipment expertise, clear policy information, and direct support throughout your purchase.
Use Cuisinier Equipment's support channels to identify documentation, replacement components, product information, or order assistance.
Get help identifying replacement components, available product manuals, compatible accessories, installation information, and service documentation.
Speak with Cuisinier Equipment about product selection, ordering questions, delivery, documentation, or assistance with an existing purchase.
Practical purchase information for outdoor cooking and commercial equipment orders.
Standard processing is estimated at 3–5 business days, followed by 5–8 business days in transit, for an estimated 8–13 business days total. Product-specific freight and destination exceptions must be confirmed before ordering.
Cuisinier Equipment provides a 30-day return window subject to the current Returns & Refunds policy and product eligibility.
Use the Contact Us page or call +1 760-493-1017 for product and order assistance.
No product document was detected for this item. Cuisinier Equipment can assist with locating manufacturer documentation when available.